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Social Engineering

Social Engineering Assessments

Agent47 Labs runs controlled, authorized social engineering assessments across email, SMS, and voice — including phishing, smishing, vishing, and controlled pretexting — to evaluate how your people and processes respond. We measure real behavior, from link interaction and information disclosure to reporting and escalation, and report findings with clear, evidence-backed recommendations for reducing human and process risk.

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What we test

Phishing

Controlled email-based social engineering scenarios that evaluate how users respond to realistic malicious messages and requests — including credential-capture scenarios, malicious links, and brand or domain impersonation, with attachment-based scenarios where in scope.

Smishing & Vishing

SMS and voice-based social engineering that evaluates decision-making and information disclosure under realistic communication scenarios — from malicious links and SMS requests to voice pretexting and escalation behavior.

Process & Reporting Gaps

Evaluate whether users and internal processes correctly identify, report, and escalate suspicious activity — the service assesses more than individual click behavior.
  • Reporting workflows & escalation paths
  • Policy awareness & response handling
  • Process gaps

Engagement focus

  • Campaign Design

    Build controlled scenarios aligned to the organization's threat model, business context, and approved objectives.

  • Delivery & Measurement

    Execute authorized scenarios and capture measurable user and workflow responses.

  • Response Analysis

    Evaluate how users identify, report, escalate, and respond to social engineering activity.

  • Reporting & Remediation

    Provide clear findings and practical recommendations for reducing human and process risk.

How will your people and processes respond?

Evaluate phishing, smishing, vishing, reporting behavior, and escalation workflows through controlled social engineering assessments.

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